NEWS
ASP "We are in BUDOKAN T-shirt" Apology for defective printing and exchange notice
Dear Scoundrels,
Thank you very much for your continued support of ASP.
We have discovered a printing error due to human error during the manufacturing process of the "We are in BUDOKAN T-shirt" sold at the solo live show "We are in BUDOKAN "The floor is all ours!!" at the Budokan. We would like to apologize to everyone who purchased the T-shirt, and will inform you of the exchange procedure for a good product.
[Applicable products]
We are in BUDOKAN T-shirt All sizes
The numbers 0001 to 0008 were arranged at the corners of an octagon on the back design,
The numbers 0003 and 0007 on both ends were removed during the printing process.
We apologize for any inconvenience caused to those who have purchased the product.
We will guide you through the following steps to exchange the product.
[1] 10/12 (Sat) Nippon Budokan After-sales Special Event Venue reception → Delivery or handover at a later date
Collection and shipping procedures for the relevant products will be handled at the Nippon Budokan after-sales event venue.
Reception hours: 10:00 (scheduled) - 17:00
*A dedicated counter will be set up from the opening of the facility until the start of Part 3.
<How to receive>
(A) Your order will be shipped on Friday, October 18th.
(B) Pick up at Tamatama Festival on October 19th (Sat) and 20th (Sun)
*If you would like your item shipped at a later date, please write your shipping address on the letter pack used for delivery.
*Products will be collected at your post office on Friday, October 18th and then delivered to your area.
*If you wish to exchange your gift at Tamatama Festival, you will be given an exchange ticket.
[2] October 19th (Sat) and 20th (Sun) Tamatama Festival: Reception at venue → Pick-up on-site
We will be accepting exchanges for good products at the special exchange booth at the former Nishiochiai Junior High School.
Reception hours: 10/19 (Sat) 10:00-15:30, 10/20 (Sun) 9:30-15:30
[3] Return by cash on delivery → Delivery at a later date
We also accept exchanges if you return the item cash on delivery.
We apologize for the inconvenience, but please send your item to the address below, cash on delivery.
<Shipping address>
Akasaka Long Beach Building 3F, 3-21-20 Akasaka, Minato-ku, Tokyo 107-0052
To: ASP Budokan T-shirt exchange window, Vancool Co., Ltd.
<Shipping Schedule>
First reception: Items arriving by 10/21 (Mon) → Scheduled to be shipped on 10/23 (Wed)
Second reception: Orders arriving after 10/22 (Tue) will be shipped out within 3 business days of arrival.
*The item will be shipped to the sender's address and name.
If you have a specific address, please enclose a note with the address clearly stated.
We apologize for the inconvenience caused to all of you outlaws this time.
We will review our verification system to prevent such incidents from happening again.
ASP official goods production company
Vancool Co., Ltd.
Thank you very much for your continued support of ASP.
We have discovered a printing error due to human error during the manufacturing process of the "We are in BUDOKAN T-shirt" sold at the solo live show "We are in BUDOKAN "The floor is all ours!!" at the Budokan. We would like to apologize to everyone who purchased the T-shirt, and will inform you of the exchange procedure for a good product.
[Applicable products]
We are in BUDOKAN T-shirt All sizes
The numbers 0001 to 0008 were arranged at the corners of an octagon on the back design,
The numbers 0003 and 0007 on both ends were removed during the printing process.
We apologize for any inconvenience caused to those who have purchased the product.
We will guide you through the following steps to exchange the product.
[1] 10/12 (Sat) Nippon Budokan After-sales Special Event Venue reception → Delivery or handover at a later date
Collection and shipping procedures for the relevant products will be handled at the Nippon Budokan after-sales event venue.
Reception hours: 10:00 (scheduled) - 17:00
*A dedicated counter will be set up from the opening of the facility until the start of Part 3.
<How to receive>
(A) Your order will be shipped on Friday, October 18th.
(B) Pick up at Tamatama Festival on October 19th (Sat) and 20th (Sun)
*If you would like your item shipped at a later date, please write your shipping address on the letter pack used for delivery.
*Products will be collected at your post office on Friday, October 18th and then delivered to your area.
*If you wish to exchange your gift at Tamatama Festival, you will be given an exchange ticket.
[2] October 19th (Sat) and 20th (Sun) Tamatama Festival: Reception at venue → Pick-up on-site
We will be accepting exchanges for good products at the special exchange booth at the former Nishiochiai Junior High School.
Reception hours: 10/19 (Sat) 10:00-15:30, 10/20 (Sun) 9:30-15:30
[3] Return by cash on delivery → Delivery at a later date
We also accept exchanges if you return the item cash on delivery.
We apologize for the inconvenience, but please send your item to the address below, cash on delivery.
<Shipping address>
Akasaka Long Beach Building 3F, 3-21-20 Akasaka, Minato-ku, Tokyo 107-0052
To: ASP Budokan T-shirt exchange window, Vancool Co., Ltd.
<Shipping Schedule>
First reception: Items arriving by 10/21 (Mon) → Scheduled to be shipped on 10/23 (Wed)
Second reception: Orders arriving after 10/22 (Tue) will be shipped out within 3 business days of arrival.
*The item will be shipped to the sender's address and name.
If you have a specific address, please enclose a note with the address clearly stated.
We apologize for the inconvenience caused to all of you outlaws this time.
We will review our verification system to prevent such incidents from happening again.
ASP official goods production company
Vancool Co., Ltd.
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